Talk to us.
Email is the fastest way to reach the VURV One™ team. We reply to every message within one business day.
Connect with Sue Hunt.
A 15-minute discovery session to see how we can support your practice.
Sue Hunt · Strategic Market Advisor
Book 15 minutesOne inbox, a person on the other end.
Monday to Friday, 9:00 AM-5:00 PM Pacific. Include your order number if your question is about a shipment. Call scheduling is coming soon.
Verified trade accounts, pricing, case packs and invoice terms.
Onboarding, a named advisor, and ongoing education, available as a paid engagement.
Peptide and biologic education for verified accounts and their teams.
Answers to the questions we get most often, plus order status.
Which line are you asking about?
One inbox reaches all of it, but naming the line in your first message gets you to the right person faster.
Peptides
Availability, lot documentation, storage and handling, certificates of analysis on request.
Biologics
Availability, handling and cold chain questions, and documentation for the exact material received.
Equipment
Model selection, freight and delivery access, installation and warranty claims.
Red Light Devices
Professional red light systems, flexible pads and targeted devices for verified accounts.
Medical Lasers
Professional therapeutic laser systems across power levels, wavelengths and configurations for verified trade accounts.
PEMF Therapy
Professional Pulsed Electromagnetic Field systems for modern wellness, recovery and performance environments.
Supplements
Announced and not open yet. Tell us what your practice is evaluating and we will follow up when the line opens.
Medical Consumables
Announced and not open yet. Tell us what your practice is evaluating and we will follow up when the line opens.
Services
Consulting
Scoping a paid consulting engagement for a line your team is introducing.
Education
Training access for your team, and questions about published education material.
Clinical Programs
What you can expect from us
Email reaches a person, not a ticket queue. Account holders reach their advisor directly.
Most trade accounts are verified and opened within a single business day of applying, whatever they buy.
Orders placed on a business day leave the same day, packed to each compound's handling requirements. Stocked equipment leaves within one business day; freight ships to its quoted window.
The same person handles product questions, quotes, restock timing and escalations for your account.
If something goes wrong, a shipment arrives warm, a lot document is missing, an order needs to move, tell your advisor. If it is not resolved that day, it goes to the head of the account team. You will never be asked to re-explain it to a stranger.
VURV One™
VURV One™ is the trading name of VR2 Research, LLC, a Wyoming Limited Liability Company. Orders, invoices and contracts are made with that entity.
Legal notices should be addressed to VR2 Research, LLC, d/b/a VURV One at the address above.